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My Self-Summary |
Over the last 3 yrs working in a call center, B.P.O. industry. I have developed wide range of skills of dealing with different customers, clients. I have been a sales specialist, market researcher, collections representative, and a Customer Service Representative. I have handled telecommunications and financial accounts, dealing mostly with billing, technical and disputes and basic account inquiry, and have been a subject matter expert in those fields. Possessing these skills would definitely enable me to provide prompt and quality service to any given task. |
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My Ideal Job |
Back-office administrative support that requires me to work at least 4 hours a day with an average pay. |
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My Skills |
Organizational skills , Customer Service Skills, Fast and Accurate Lead and Data Mining, Email Support, Software Testing |
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My Work Experience |
Virtual Personal Assistant I EXECUTIVE BOUTIQUE PHILS. INC
May 2010 – Present
Provides general back-office admin support for an online advertising firm. Our daily tasks include general customer service, and maintaining accounts using a CRM.
Customer Service Representative | CORDIA PHILS. INC.
September 2007 – October 2008
Provide assistance and solutions to customers who has queries about their phone service, from repair issues, adding or changing features for their phone, billing issues, and taking payments over the phone.
Sales Specialist | CEBU GLOBAL TELESERVICES INC.
April 2007 – July 2007
Provide direct support to non-profit health organization. Responsible in qualifying decision makers, prospects of households to recruit volunteers in a certain project for a non-profit health organization.
Market Researcher | Western Wats
January 2007 – April 2007
Conduct telephone interviews or surveys with qualified respondents on a certain product or in any marketing field. Also responsible in gathering important datas which will be used in market research study and for statistical purposes. |
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You Should Hire Me Because |
I have exceptional skills that your company needs. I have a strong commitment towards any given tasks, and I have a positive outlook towards having a career advancement and being financially stable. |
